Terms of service

Last updated: September 14, 2026

Please read these Terms of Service before using the Soft Gleam website at suntg.myshopify.com. By accessing, browsing, using this website or placing an order, you acknowledge that you have read and understood these terms and agree to be bound by them. If you do not agree, please stop using this website.

Eligibility and Permitted Use

You must have full legal capacity to enter into a binding agreement, or act on behalf of a legally established and validly existing entity or organization. You must not use this website for unlawful purposes or assist or encourage unlawful activities or conduct that infringes the rights of others.

Product Information

We make reasonable efforts to display accurate product images, colors, specifications and descriptions. Colors may vary due to lighting and display settings, and the appearance of the actual product may differ slightly from the images.

Natural pearls may vary in shape, size, luster and surface texture because of their natural growth conditions. Minor natural variations are not considered quality defects.

Our silver jewelry is made from 925 sterling silver or 999 fine silver. Silver may tarnish after contact with perspiration, perfume or cosmetics. Such tarnishing is a normal characteristic of silver and may be removed using a silver polishing cloth.

We may change, update or discontinue products without prior notice.

Prices and Orders

Prices may change without prior notice. The price displayed at checkout when you place your order applies to your purchase. Orders require submission and completed payment.

We reserve the right to accept, refuse or cancel orders, including where products are unavailable, a system or pricing error has occurred, or fraud is suspected. If we cancel an order after collecting payment, we will refund the amount collected.

We may reasonably limit the quantity purchased by an individual customer.

Accuracy of Customer Information

You are responsible for providing accurate delivery information when placing an order. Delivery problems, additional costs or losses resulting from incorrect information are the buyer's responsibility.

Reliance on Website Information

Product information, images and descriptions on this website are provided for reference and do not constitute an express or implied warranty. Customers should assess whether products meet their own needs. We do not accept responsibility for purchasing decisions made in reliance on website information.

Third Party Links

This website may contain links to third party websites or services. We are not responsible for reviewing third party content and do not guarantee its accuracy, lawfulness or security.

Intellectual Property

Website content, including text, images, graphics, logos, designs, product designs, code, software and trademarks, belongs to Soft Gleam or the relevant rights holders and content suppliers. Such content is protected by applicable intellectual property laws.

You may not copy, distribute, modify or use this content for commercial purposes without written permission.

Limitation of Liability

We are not responsible for service interruptions or data loss caused by events beyond our control, including force majeure, network failures, system maintenance or interruptions to third party services.

We are not liable for indirect, incidental, special or consequential losses arising from use of this website or its services, including lost profits, lost data or other intangible losses.

Your Responsibility for Breaches

You agree to compensate us in full for claims, losses or expenses we incur as a result of your breach of these terms.

Governing Law and Disputes

These terms are governed by and interpreted in accordance with the laws of the People's Republic of China.

The parties will first attempt to resolve disputes arising from these terms or use of this website through amicable discussions. If a resolution cannot be reached, either party may bring proceedings before a competent People's Court in China.

Changes to These Terms

We may modify these terms at any time. Updated terms take effect when published. Continued use of this website constitutes acceptance of the updated terms.